Indian Railway Guidelines | Jaipurites Blog | Important rules to be followed by train passengers

Indian Railway Guidelines & Important Rules To Be Followed by Train Passengers

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Recently, the govt permitted the resumption of train administrations, beginning June 1 as a feature of the relaxations in the Coronavirus lockdown. The Indian Railways will begin 200 trains separated from Shramik trains which will be helping out to laborers to reach their home. Appointments for every one of these trains started on Thursday. These trains will be fully reserved having both AC & Non AC classes and General coaches. There will be no reserved coach on the train. However, the Ministry of Railways prepared this with the Home Ministry and Health and Family Welfare Ministry, Govt. has prepared point by point rules & instructions for travelers.

Important rules to follow

1. Railways to ensure separate entry & exit gates at stations to the extent feasible.
2. Standard social distancing norms, Safety, Security & hygiene protocols to be followed.
3. Movement of passengers & drivers of the vehicle from the railway station to be allowed on confirm railway tickets as per MHA guidelines.

Instructions for Booking of Tickets

1.  Tickets can be booked online through the IRCTC website, CSCs & ticketing agents.
2. Reservation counters opened from 22/05/2020 in a phased manner as per local needs & conditions.
3. The Advance Reservation period to be a maximum of 30 Days.
4.  RAC & Waitlist to be generated as per extant rules.
5. Waiting list ticket holder not permitted to board the train.
6. No unreserved tickets to be issued & no tickets to be issued on board.
7. No tatkal & premium tatkal booking to be permitted.
8. The first chart to be prepared at least four hours before the scheduled departure.

Instructions onboarding train

1. All passengers to be compulsorily screened & only asymptomatic passengers allowed to board.
2. Passengers to reach the station at least 90 minutes in advance.
3. Only passengers with confirmed tickets to be allowed to enter Railway Station.
4. All passengers must wear masks at the entry & during travel.
5. Passengers to observe social distancing both at the station & on trains.
6. On arrival at their destination, passengers to adhere to protocols as prescribed by the destination State/UTs

Instructions Related to Concessions

1. All quotes to be permitted in regular trains & a limited number of reservation counters to be operated
2. Concessions for only 4 categories of Divyangjan & 11 categories of patient concessions permitted.
3. Cancellation & refund rules as per Railway Passengers (Cancellation of Tickets & Refund Of Fare ) Rules, 2015.
4. Refund of fare if in case of the passenger not found fit for traveling due to symptoms of Corona.

Instruction for Symptomatic Travelers

1. Passengers with very high temp/.symptoms of Covid-19 etc. after screening not allowed to travel despite having confirmed tickets. In such case a full refund to be provided (Please check with TTE for details)
2. For symptomatic passengers, TTE certificates to be issued at the entry/checking/screening point.
3. For a refund, online TDR to be filled within 10 days from date of journey & original TTE certificates to be sent by the passengers to IRCTC & full fare to be refunded in customer accounts.

Instruction Related to Catering

1. No catering charges to be included in the fair.
2. Provision for prepaid meal booking, e-catering to be disabled.
3. IRCTC to make provision for limited eatables & packaged drinking water on a payment basis only in limited trains.
4. Passengers are encouraged to carry their own food & drinking water.
5. All static catering & vending units at Railway stations remain open.
6. In the case of Food Plaza & Refreshments Rooms etc., the cooked items may be served as taking away only.

Instruction Related to Bedding, Blankets, etc.

1. No Linen, blankets & curtains to be provided inside the train.
2. Passengers are advised to carry their own linen for the travel.
3. The temperature inside AC coaches to be suitable regulated.
4. All passengers must have to download and use the Aarogya Setu App before traveling & Passengers are advised to travel light